Privacy Policy
Pestechs values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website.
Information We Collect
We may collect personal information such as your name, phone number, email address, and service address when you:
- Fill out a form on our website
- Request a quote or service
- Contact us directly
We may also collect limited non-personal information such as browser type, device information, and pages visited to help improve website performance and user experience.
How We Use Your Information
Your information is used to:
- Respond to inquiries and service requests
- Schedule inspections and appointments
- Provide pest, termite, and rodent control services
- Send service-related communications and updates
- Improve our website and overall customer experience
Pestechs does not sell, rent, or share your personal information with third parties for marketing purposes.
Information Protection
We take reasonable measures to protect your personal information using secure systems and responsible data handling practices. While we strive to safeguard your data, no method of transmission over the internet can be guaranteed to be 100% secure.
Cookies & Tracking
Our website may use cookies and basic tracking tools to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings at any time.
Third-Party Links
Our website may contain links to third-party websites. Pestechs is not responsible for the privacy practices or content of those external sites.
Your Consent
By using our website, you consent to the terms outlined in this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
- You can cancel SMS notifications at any time by replying “STOP”
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- All opt-out requests are processed immediately.
Message Frequency & Content:
- Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
Help & Support:
- Reply “HELP” for assistance or contact us at (703) 589-5555
- Customer support is available during regular business hours
Carrier Information:
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.